MUJI Roll Out Mobile Self-Checkout With MishiPay

With MishiPay’s “Scan, Pay, Go” technology, customers simply scan items in a MUJI store using their smartphone and pay with a variety of convenient digital payment methods, leaving them free to exit the store. This eliminates the need to wait in line or have contact with staff or checkout terminals.

The introduction of our mobile self-checkout is MUJI’s latest step to create a market-leading level of simplicity and convenience for customers in their stores. Users can use MishiPay to check prices, view additional item information and access real-time promotion information. The technology also makes it easy for customers and staff to adhere to social distancing measures, utilising the smartphone devices customers already carry as a contactless payment method. What’s more, shoppers are not required to download the app in order to use the solution; MishiPay build their technology on web in addition to native app, making it very easy for users to access the benefits.

David Brice, Managing Director at MUJI UK, said: “The in-store experience for customers has always been an important part of the MUJI brand, and MishiPay’s mobile self-checkout solution has allowed us to create a new level of convenience. Not only are customers enjoying being able to check out without queuing or touching hardware, but our staff are also more free to help, advise and add real value to the shopping experience rather than processing payments.”

The future is cashless?

Retailers around the world have been looking at ways to introduce frictionless in-store experiences for many years, but the global pandemic has accelerated the adoption of cashless solutions. MishiPay’s mobile self-checkout system offers a solution that can be integrated quickly and seamlessly into the existing payment and back-office systems of retailers.

Founder and CEO of MishiPay, Mustafa Khanwala, said: “After our recent successful launches with retailers across Europe it is exciting to see MishiPay now being used in MUJI’s stores in prime retail locations around the UK. MUJI are dedicated to creating simple, enjoyable customer experiences, so we have been delighted to work with them to roll out a solution that improves both convenience and safety for their shoppers.”

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